Privacy Policy

Last updated: 23 June 2026

1. Who we are

This website is operated by Sub-Core Ltd ("Sub-Core", "we", "us" or "our"), a specialist highways engineering consultancy. For the purposes of UK data protection law, Sub-Core Ltd is the data controller responsible for your personal information in connection with this website.

If you have any questions about this policy or how we handle your personal information, please contact us at contact@sub-core.co.uk.

2. Information we collect

Information you give us

When you submit our contact form, we collect the information you provide, which may include your first and last name, work email address, company name, the type of enquiry you select, and the details of your message.

Information collected automatically

Like most websites, we (and any analytics services we use) may automatically collect certain technical information when you visit, such as your IP address, browser type and version, device type, pages visited, time spent on pages, and referring website. This information is typically aggregated and does not directly identify you.

3. Cookies and similar technologies

Cookies are small text files placed on your device. We use the following categories on this website:

• Strictly necessary: used for core site functionality, such as remembering that you have entered the site access password. These do not require consent as they are essential to the site working.
• Analytics: where enabled, these help us understand how visitors use our website (for example, which pages are most popular) so we can improve it. Analytics cookies are only set with your consent where required by law, and any data collected is used in aggregate, anonymised form wherever possible.

You can control or delete cookies at any time through your browser settings. Blocking cookies may affect how parts of this website function.

4. How we use your information

• To respond to enquiries submitted through our contact form;
• To operate, maintain and improve this website;
• To understand how our website is used, where analytics are enabled;
• To comply with our legal and regulatory obligations.

5. Legal basis for processing

Under UK GDPR, we rely on the following legal bases: your consent (for example, for analytics cookies and for submitting the contact form), our legitimate interests (for example, in operating and improving our website and responding to business enquiries), and compliance with our legal obligations.

6. Sharing your information

We do not sell your personal information. Enquiry details submitted through our contact form are delivered to our team using a secure third-party messaging/notification service, solely for the purpose of alerting us to your enquiry. We may also share information with service providers who support the operation of this website (such as hosting and analytics providers), and where required by law.

7. Data retention

We keep personal information submitted via our contact form for only as long as is necessary to respond to your enquiry and for any legitimate follow-up, or as required to meet our legal and regulatory obligations, after which it is deleted or anonymised.

8. Your rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate personal information;
• Request erasure of your personal information;
• Object to, or request restriction of, our processing of your personal information;
• Request portability of your personal information;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at contact@sub-core.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Children's privacy

This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated revision date.

11. Contact us

If you have any questions about this privacy policy or how your personal information is handled, please contact us at contact@sub-core.co.uk.